Legal
Refund Policy
This policy explains how refunds, cancellations, and service issues are handled for Tara Saas LLC digital service purchases.
Tara Saas LLC — Refund Policy
Last updated: August 1, 2026
1. Overview
Tara Saas LLC provides digital services including web design, SEO, branding, social content, consulting, and marketing support. Because these services involve planning, creative work, research, setup, and labor, refunds are reviewed based on the stage of the project.
2. Before Work Begins
If you request a cancellation before any work, research, strategy, design, setup, or delivery has started, we may issue a refund to the original payment method, minus any non-refundable processing or administrative costs where applicable.
3. After Work Begins
Once work has started, payments are generally non-refundable. This includes time spent on discovery, research, planning, design drafts, development, SEO audits, content creation, consulting, project management, or other service preparation.
4. Completed or Delivered Services
Completed services, delivered files, completed consultations, published work, and approved project milestones are not refundable. We will work with you in good faith to resolve reasonable service issues within the agreed scope.
5. Revisions and Scope
Packages may include revisions or adjustments as described in the service agreement, product description, invoice, or project communication. Requests outside the original scope may require a separate quote.
6. Technical or Delivery Issues
If a service cannot be delivered because of an issue caused by Tara Saas LLC, we may offer a correction, replacement deliverable, credit, partial refund, or full refund depending on the situation.
7. Non-Refundable Situations
Refunds are generally not provided for change of mind, delayed client feedback, incomplete client materials, unused deliverables, disagreement after approval, third-party platform changes, or requests that fall outside the original service scope.
8. How to Request a Review
To request a refund review, contact us with your name, order number, service purchased, reason for the request, and any supporting details.
9. Contact
Email tarasaasecomllc@gmail.com or call +1 5517580226. Business address: Tara Saas LLC, 1022 Main ST, IOWA Falls, IA 50126.